Terms of Service

Effective Date: May 18, 2023

Welcome to Caslura. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available through caslura.com.

By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms. Please read them carefully before using our website or purchasing any product from Caslura.

These Terms also include and reference our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or the legal age of majority in your country or region.

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not use our website or content for any illegal, fraudulent, harmful, or unauthorized purpose.

You also agree not to interfere with the security, functionality, or operation of our website.

2. Account Information

When creating an account or placing an order, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

If you believe your account has been accessed without authorization, please contact us at support@caslura.com.

3. Product Information

Caslura makes every effort to display product details, colors, materials, images, and descriptions as accurately as possible.

However, actual product colors may vary slightly due to lighting, photography, screen settings, or device displays.

We reserve the right to update, modify, or discontinue any product at any time without prior notice.

4. Pricing & Availability

All prices listed on caslura.com are subject to change without notice.

We reserve the right to correct pricing errors, product information errors, or availability issues at any time, including after an order has been placed.

If an order is affected by a pricing or product information error, we may contact you for confirmation or cancel the order and issue a refund.

5. Orders & Payments

All orders placed through our website are subject to acceptance and availability.

Caslura reserves the right to refuse, cancel, or limit any order at our discretion. This may include orders that appear to be fraudulent, unauthorized, placed for resale, or in violation of these Terms.

By placing an order, you agree to provide accurate billing, shipping, and payment information.

Payment must be successfully completed before an order is processed.

6. Shipping & Delivery

Shipping times shown on our website are estimates and are not guaranteed.

Delivery may be affected by customs clearance, carrier delays, holidays, weather conditions, incorrect shipping information, or other circumstances beyond our control.

Please review our Shipping Policy for more details.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

To request a return or report an issue with your order, please contact us at support@caslura.com.

8. Order Cancellations

Orders may be cancelled within 24 hours of purchase, as long as the order has not already been processed, prepared, or shipped.

Once an order has been processed or shipped, it can no longer be cancelled.

9. Intellectual Property

All content on caslura.com, including but not limited to text, images, logos, graphics, product photos, designs, icons, videos, layout, and website appearance, is owned by Caslura or its content providers.

You may not copy, reproduce, distribute, modify, display, sell, or use any content from our website without prior written permission from Caslura.

Using our website does not give you ownership of any intellectual property rights related to Caslura, our products, or our website content.

10. User-Generated Content

If you submit reviews, photos, comments, feedback, or other content to Caslura, you grant us the right to use, reproduce, publish, display, edit, and share that content for business, marketing, or promotional purposes.

You confirm that any content you submit is accurate, lawful, and does not violate the rights of any third party.

Caslura is not obligated to keep user-submitted content confidential, provide compensation, or give attribution unless required by law.

11. Third-Party Links

Our website may contain links to third-party websites, services, payment providers, shipping providers, or marketing platforms.

Caslura is not responsible for the content, policies, accuracy, security, or practices of any third-party websites or services.

Accessing third-party links is done at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using caslura.com, you acknowledge that we may collect, use, and process certain information as described in our Privacy Policy.

13. Taxes, Duties & Customs

Depending on your location, your order may be subject to sales tax, import duties, customs fees, VAT, or other charges required by local authorities.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Caslura is not responsible for delays or costs caused by customs processing or local import requirements.

14. Limitation of Liability

To the fullest extent permitted by law, Caslura shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability for any claim related to a product purchase shall not exceed the amount paid for that specific product.

15. Disclaimer

Caslura provides its website, products, and services on an “as available” and “as is” basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We reserve the right to update, suspend, or discontinue any part of the website or service at any time.

16. Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable law or regulation

• Commit fraud or provide false information

• Infringe upon intellectual property rights

• Upload harmful code, malware, or viruses

• Interfere with website security or operation

• Collect or misuse customer information

• Engage in abusive, threatening, or harmful behavior

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

17. Changes to These Terms

Caslura may update or modify these Terms at any time.

Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Terms.

18. Contact Information

If you have any questions about these Terms, please contact us:

Caslura
Website: caslura.com
Email: support@caslura.com